Point Professional Recruitment Ltd
Published
12th March 2020
Location
Huntingdon, United Kingdom
Job Type

Description

Our client is looking for an excellent customer services/administrator to work within their Insurance claims department on a full time permanent basis. This role requires excellent customer service, communication, accuracy and attention to detail.

The successful candidate will

  • Deal with all interested parties of a claim from initial notification to completion of the claims within the claims centre
  • Assist the dispatch function according to their requirements during periods of peak workload in order to maximise technician utilisation
  • Attend occasional client visits (internal/external)
  • Provide support to the Policy Holder/Customers throughout the claim, giving prompt and accurate advice
  • Update own claims portfolio daily/weekly/monthly
  • Immediately report any complaint/problems to the Claims Manager, in accordance with the formal complaints procedure
  • Recommend ideas for development of the IT systems to the Claims Centre Manager to assist in improving effectiveness of the department
  • Achieve call monitoring targets
  • Have excellent Customer Service
  • Computer skills (word, excel, gmail, simply)

If you are interested in the above position then please apply or call the office and ask to speak to Tyra.

INDPERM

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